Last updated: 10 September 2026
This policy describes how SH Creative collects and uses personal data on Smart Lock Maroc and in our sales conversations (WhatsApp, phone, showroom). SH Creative (« nous ») collecte et utilise les données personnelles dans le cadre du site Smart Lock Maroc et de nos échanges commerciaux (WhatsApp, téléphone, showroom).
1. Responsable du traitement
SH Creative — Smart Locks Maroc, Massira 1, Marrakech. Contact : WhatsApp +212 660 714 561.
2. Données collectées
- Identity and contact details (name, phone, city) when you contact us
- Message content (need, model, door photos you may send)
- Technical browsing data (IP address, device type, pages viewed)
- Order and quote data needed for invoicing and installation
3. Finalités
- Answer your quote and advice requests
- Carry out orders and installations
- Provide after-sales follow-up
- Improve the site and its security (technical logs)
- Meet our legal and accounting duties
4. Base légale
Depending on the case: a contract, legitimate interest, a legal duty, or consent where required.
5. Destinataires
Data is available to authorised SH Creative staff and may be shared with technical providers, or manufacturers, only as needed. WhatsApp (Meta) processes messages under its own policy.
6. Durée de conservation
Prospect data is kept for as long as the sales follow-up needs, then archived or deleted. Order data is kept for the legal periods that apply in Morocco.
7. Vos droits
Under Moroccan data-protection rules, you can ask to access, correct, or delete your data, or object to some processing, by contacting us on WhatsApp. You may also complain to the CNDP.
8. Cookies
The site may set technical cookies needed to work (session, cart). Any non-essential audience tool will be disclosed and subject to your choice.
9. Sécurité
We use reasonable measures to protect your data. No system is infallible, so please do not send sensitive information you do not need to share.
10. Modifications
This policy may be updated. The date at the top applies. Questions: +212 660 714 561. +212 660 714 561.